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Privacy Policy

Privacy Policy
Effective Date: 01/07/2025

JL Mobile Tyres (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.jlmobiletyres.co.uk, or when you contact us by phone, email, or through online forms.

1. Information We Collect

We may collect and process the following data:

Personal Information:

  • Name

  • Contact information (email address, phone number, address)

  • Vehicle details

  • Booking information

  • Payment details (if applicable)

Technical Information:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on the site

Cookies:
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide and manage our mobile tyre fitting services

  • Respond to enquiries and booking requests

  • Send confirmations, reminders, or updates regarding your booking

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract: To fulfil a service you have requested.

  • Consent: Where you have given us clear permission.

  • Legal obligation: To comply with applicable laws.

  • Legitimate interests: For purposes such as improving our service and ensuring website security.

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with trusted third parties only when necessary, such as:

  • Payment processors

  • IT and web hosting providers

  • Legal or regulatory authorities if required by law

5. Data Storage & Security

We implement appropriate technical and organisational measures to secure your data. We retain personal data only as long as necessary to fulfil the purposes outlined above or as required by law.

6. Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at [insert email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

JL Mobile Tyres
Email: JLMobileTyres@gmail.com
Website: www.jlmobiletyres.co.uk

chloe day

2025-11-27

Amazing service - contacted this company after popping my tyre on my way home from work. The call handler was friendly and helpful. The team arrived within 90 minutes to complete the work. This was done fast and effectively. The team were very friendly. Cannot recommend enough.

DJ GEN

2025-11-11

Speedy service and with a smile. Liam was great and I have definitely saved the number for all my future tyre changes. Appreciated

Christelle Troggi

2025-11-08

Absolutely brilliant service and customer service !! Thank you so much. Will definitely recommend

David Wood

2025-11-04

Firstly I don't normally give reviews but Because i Experienced a Quick response also when the work was carried out on my car.the tyres W as balanced and fitted quicker then QuickFit also much cheaper.i just have to say that Jan Is a top bloke Thanks once again for Getting me back on the road 👍 All the best.

Paige Bradley

2025-10-31

Really good thanks mate

❓ Frequently Asked Questions  

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General Mobile Tyre Services

Q: What is a mobile tyre fitting service?
A: Mobile tyre fitting means we come to you — whether you’re at home, at work, or broken down roadside. Our vans are fully equipped to replace or repair your tyres on the spot.

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Q: Are you really available 24/7?
A: Yes, JL Mobile Tyres operates 24 hours a day, 7 days a week. Whether it’s 2pm or 2am, we’ll dispatch a technician to get you back on the road.

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Q: How quickly can you get to me?
A: Our average response time is 30–60 minutes, depending on your location and traffic conditions.

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Q: What vehicles do you work on?
A: We fit tyres on cars, vans, 4x4s, SUVs, and light commercial vehicles.

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Q: Do you carry all tyre sizes?
A: Our vans stock a wide range of common tyre sizes, including both premium brands (Michelin, Pirelli, Continental) and budget options. If we don’t have your exact size, we can source it quickly.

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Emergency Tyre Replacements

Q: Can you help if I get a puncture at night?
A: Absolutely. Our 24-hour emergency tyre fitting service is designed for exactly this situation. Just call us and we’ll come to you.

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Q: Do you repair punctures, or only replace tyres?
A: If the puncture is repairable and safe, we’ll fix it. If not, we’ll replace the tyre with a suitable new one.

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Q: What if I have a tyre blowout on the motorway?
A: Pull over safely, call us, and we’ll dispatch a technician to your location. We cover the M25, M23, M20, A2, A20, A3, and other major roads around London and the South East.

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Pricing & Payment

Q: How much does mobile tyre fitting cost?
A: Prices vary depending on your vehicle, tyre size, and brand choice. We offer competitive rates with no hidden fees — call us for a quick quote.

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Q: Is there a call-out charge?
A: We keep our call-out fees fair and transparent. The total price will always be confirmed before we begin work.

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Q: What payment methods do you accept?
A: We accept cash, debit/credit cards, and mobile payments on the spot.

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Locations & Coverage

Q: What areas do you cover?
A: JL Mobile Tyres covers London and surrounding areas, check out our full list of areas.

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Q: Do you cover motorways?
A: Yes, we provide motorway tyre services on the M25, M23, M20, M1, M4, A2, A20, and A3.

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Q: Do you cover my postcode?
A: We cover a wide range of CR, BR, SM, and KT postcodes, as well as nearby areas of Surrey and Kent.

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Tyre Brands & Options

Q: Do you supply budget tyres as well as premium brands?
A: Yes, we carry both premium tyres (Michelin, Pirelli, Bridgestone, Continental, Goodyear) and quality budget tyres to suit your needs and budget.

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Q: Can I request a specific tyre brand?
A: Of course. If we don’t have it on board, we can quickly source and fit it for you.

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Other Services

Q: Do you do wheel balancing?
A: Yes, our vans are equipped to balance your wheels when we fit new tyres.

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Q: Can you replace tyres at my workplace?
A: Absolutely. Many customers book us to fit tyres at their office or job site while they work.

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Q: Do you offer fleet or business services?
A: Yes, we work with local businesses and fleets to keep their vehicles on the road.

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Safety & Peace of Mind

Q: Is it safe to change tyres on the roadside?
A: Safety is our top priority. Our technicians are fully trained and follow strict safety protocols, especially on motorways and high-speed roads.

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Q: Are your services insured?
A: Yes, JL Mobile Tyres is fully insured, giving you complete peace of mind.

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📞 Still have questions? Call us now on 07955 732 337 and we’ll be happy to help.

JL Mobile Tyres

Your Road Companion

24 hours 365 days a year

 

© 2025 by JL Mobile Tyres.

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